Terms of Service

Your account

You create an account with a name and an email. You must be at least 16 years old, or 13 with the consent of a parent or guardian. If you use AIUnmark on behalf of a company, you represent that you have authority to bind that company. One person owns one account. You are responsible for keeping your credentials secure and for everything that happens under your account, whether or not you authorized the specific activity.

Acceptable use

AIUnmark is a tool. It is made available only for images you own or have the legal right to clean. The service may not be used to infringe the rights of any third party. By using the service, you represent and warrant that your use complies with all applicable laws, including copyright law, the Digital Millennium Copyright Act (DMCA, 17 U.S.C. §1201–§1205), and the laws of your jurisdiction.

You agree that you will not, under any circumstances, use AIUnmark to:

• Remove watermarks, provenance signals, or copyright management information (CMI) from images you do not own or do not have express written authorization from the rights holder to process, including stock photos, licensed images, preview images from stock libraries, or any third-party copyrighted work.
• Strip, alter, or falsify provenance metadata (including C2PA manifests, SynthID signals, Stable Signature, Meta Video Seal, EXIF provenance fields, or similar) with the intent to conceal infringement, misrepresent authorship, or deceive any person or platform about the origin, ownership, or AI-generated nature of content.
• Process images for the purpose of distributing, publishing, or commercially exploiting them in a way that would constitute copyright infringement, fraud, or a violation of any platform's terms of service.
• Use the service to produce, facilitate, or distribute unlawful, defamatory, infringing, or fraudulent content.
• Reverse engineer, decompile, copy, scrape, or redistribute the removal engine, the website, or any part of the service.
• Share, sell, or transfer your API keys or account credentials outside your organization, or resell access to the service without our written consent.
• Attempt to overload, attack, probe, scan, disrupt, or circumvent the security of the service, including its rate limits, spend caps, authentication, or infrastructure.
• Use the service in violation of any applicable export control, sanctions, or anti-abuse law.

This list is illustrative, not exhaustive. We reserve the right to determine, in our sole discretion, whether a use is unacceptable.

Your responsibility & authorization

This section is fundamental to your use of the service.

You are solely and fully responsible for every image you submit to AIUnmark and for everything you do with the output. You are responsible for determining, before you submit any image, whether you have the legal right to remove its watermarks and provenance signals. If you are not sure, do not submit the image.

By submitting an image, you represent and warrant that: (a) you own the image, or you have obtained all rights, licenses, consents, and permissions necessary to process it and remove its watermarks; (b) your use of the service and the output will not violate any law, contract, or third-party right, including any copyright, trademark, privacy, publicity, or moral right; and (c) you will not use the output to misrepresent authorship, ownership, or the origin of any content.

AIUnmark is a neutral image-processing tool. We do not evaluate, review, or assess the legal status of any image you submit, and we have no obligation to do so. We do not provide legal advice, and nothing in the service or these terms constitutes legal advice. You bear the entire legal risk of using the service, including any risk arising under copyright law, the DMCA, the rights of attribution and integrity, and any other law.

If you are uncertain whether your intended use is lawful, you must consult a qualified attorney before using the service. Neither AIUnmark nor its operators are liable for your use of the service or the output.

The service

AIUnmark removes watermarks from images through the API and the Workspace. The engine handles six classes: SynthID, Stable Signature, Meta Video Seal, C2PA provenance metadata, tiled patterns, and branded logos.

Removal is not guaranteed on every image. When the engine cannot remove a watermark, you are not charged for it (see Tokens and billing). The service may evolve and features may change at any time. We may impose, change, or remove rate limits, spend caps, concurrency limits, and availability at our discretion. We may change, suspend, or discontinue any feature, plan, price, or the entire service at any time, without notice, compensation, credit, or refund of any kind.

Tokens and billing

The currency is tokens. One image processed equals 10 tokens. Plans and prices are published on the pricing page. Plans are purchased through a billing request and invoiced directly by us; there is no self-serve checkout and no automatic card charges.

• One-time packs are invoiced once, do not renew, and their tokens do not expire.
• Subscription tokens are allocated each plan cycle, monthly or yearly.
• Subscriptions renew only when we issue a renewal invoice and you confirm it. Nothing is charged automatically.
• Plan changes take effect immediately: the new plan is billed in full at the switch, and your subscription tokens reset to the new plan's amount. We do not prorate, credit, or refund the old plan's remaining time or tokens.
• No-result, no-charge: if the engine fails to remove a watermark, the tokens for that image return to your balance automatically.

No refunds, no credits

All sales are final. We do not offer refunds, credits, or prorated or partial refunds, in whole or in part, under any circumstances.

This applies to every charge we issue: monthly subscriptions, yearly subscriptions, one-time token refills, and plan changes. There are no exceptions to this rule, including in the case of:

• technical issues, bugs, errors, downtime, outages, or degraded availability of the service;
• the service failing to work with your systems, images, or workflow, or an integration not behaving as you expected;
• an accidental purchase, a duplicate purchase, or a purchase made through your account;
• a renewal you confirmed and later regretted, partial use of your tokens, or no use at all;
• a suspension or termination of your account, for any reason;
• a change to, or discontinuation of, any feature, plan, price, or the service itself; or
• simple dissatisfaction or a change of mind.

When something goes wrong, we support you; we do not refund you. If you hit a technical issue, contact us and we will make reasonable efforts to help you resolve it so you can use what you bought. Support is not compensation: no issue, whether on our side or yours, creates a right to a refund, a credit, a discount, or any other monetary remedy.

The reason for this policy is structural. For every plan we sell, we pre-purchase and lock processing resources ahead of time at advantageous volume prices. That advance commitment is exactly what allows us to offer the competitive pricing you see. The capacity reserved for your purchase cannot be recovered, resold, or reallocated once your charge is processed, so a refund would mean paying for capacity we have already bought on your behalf.

The only exception that exists is the no-result, no-charge guarantee: if the engine fails to remove a watermark from an image, the tokens for that image return to your balance automatically. That is a return of tokens, not a refund or credit of money, and it is the only form of credit we ever issue. To evaluate the service risk-free, use the free images included with every account before you buy.

By making any purchase, you acknowledge that you have read, understood, and accepted this no-refund policy in full. Initiating a chargeback or payment dispute in violation of this policy is a material breach of these terms and grounds for immediate termination of your account.

API keys

API keys are credentials. Keep them secret. You are responsible for all usage on your keys, including usage by anyone to whom you have given access, whether or not you authorized the specific use. You can set a per-key spend cap and a per-key rate limit from the Workspace. We may revoke keys that violate these terms. Revocation is immediate.

Your content

You retain ownership of the images you submit and the processed output. You grant us a limited, non-exclusive license to process your images through the engine and to store them in your archive so you can retrieve them later. This license ends when you delete the content or close your account.

We do not use your images to train models. You can delete your archive content at any time. You represent that everything you submit is lawful for you to process, as described in the Acceptable use and Your responsibility sections.

Privacy

Our handling of your data is described in the Privacy Policy. It explains what we collect, why, and the rights you have.

Intellectual property

AIUnmark, the processing engine, the Workspace, the website, and the brand are our property, protected by intellectual property laws. The processed images you produce are yours, subject to your responsibility for the legality of that output as described above. Nothing in these terms grants you any right to use our trademarks, trade names, or logos.

Indemnification (you cover us)

You agree to defend, indemnify, and hold harmless AIUnmark, its operators, owners, employees, contractors, and affiliates from and against any and all claims, lawsuits, demands, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

• your use of the service, including any output you produce or distribute;
• your violation of these terms or the Acceptable use section;
• your violation of any law or the rights of any third party, including copyright infringement, the removal or alteration of copyright management information under 17 U.S.C. §1202, or any claim that the images you submitted or the output infringes a third party's rights;
• any misrepresentation of authorship, ownership, or origin of content you process through the service; and
• any content you submit, process, or distribute.

This indemnification obligation survives the termination of your account or these terms. We may, at our option, assume the defense of a claim with counsel of our choosing; in that case, you will cooperate with us and pay any resulting costs or damages.

Termination & enforcement

You can close your account at any time. We can suspend, restrict, or terminate any account, key, or job at any time, for any reason, including if we believe, in our sole discretion, that your use violates these terms, the law, or the rights of any third party. We have no obligation to provide advance notice of suspension or termination.

Upon termination, all licenses granted to you end immediately. You remain responsible for all charges incurred before termination, and the no-refund policy continues to apply. The sections that by their nature should survive termination — including Your responsibility, Indemnification, Disclaimers, Limitation of liability, and Governing law — do survive.

We may report unlawful use to law enforcement or rights holders, and we may cooperate with investigations. We reserve the right to implement and follow a notice-and-takedown process for allegedly infringing content.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. To the fullest extent permitted by applicable law, we and our operators disclaim all warranties, express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the service will be uninterrupted, error-free, secure, or that any watermark will be successfully removed.

We do not warrant that the service is appropriate for any particular use, or that your use of the service or the output will be lawful. You acknowledge that the service is a general-purpose tool and that the legality of any particular use depends on facts and circumstances that only you can evaluate.

We do not guarantee availability, uptime, response times, processing speed, queue position, or delivery estimates, and no service level of any kind is promised or implied. You use the service entirely at your own risk. We are not liable for any delay, interruption, or failure in performance resulting from causes beyond our reasonable control, including internet or infrastructure failures, third-party provider outages, or other force majeure events.

We are not a law firm and we do not provide legal advice. Nothing in the service, these terms, or any communication from us is legal advice or a substitute for legal advice.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AIUNMARK, ITS OPERATORS, OWNERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability for all claims arising out of or related to the service or these terms will not exceed the greater of (a) the total amount you have paid us for the service in the twelve (12) months preceding the claim, or (b) fifty U.S. dollars (US$50). This limitation applies even if any remedy fails of its essential purpose.

The limitations and exclusions in this section and the Disclaimers section apply to the fullest extent permitted by law. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. Nothing here removes rights you have that cannot be waived under applicable law.

Governing law & disputes

These terms and any dispute arising out of or related to them or the service will be governed by the laws of the jurisdiction in which AIUnmark's operating entity is established, without regard to conflict-of-law principles. You and we agree to the exclusive jurisdiction of the courts located in that jurisdiction for any dispute, except that we may seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property or enforce these terms.

Before filing a claim, you agree to first contact us in good faith to attempt to resolve the dispute informally. Any claim or dispute must be brought within one (1) year after the event giving rise to it, or it is permanently barred.

Any dispute will be resolved only on an individual basis. To the fullest extent permitted by law, you waive any right to bring or participate in a class action, a class-wide arbitration, a private attorney-general action, or any other representative proceeding, and you waive any right to a jury trial.

Changes to these terms

We can update these terms at any time. Material changes will be announced with notice (for example, on the site or by email). Continued use of the service after the effective date of a change constitutes acceptance of the updated terms. If you do not agree to a change, you must stop using the service.

Contact

Questions about these terms? Email [email protected] or use the contact page.